"My room is Sunset tower 557, next to room 559. The noise seems to be coming from the room next door due to poor sound insulation.
There is also a gap under the door, and air keeps coming through, creating wind noise at night. I had to put a towel at the bottom of the door to block it.
I tried to call the front desk around 10:15 pm to report these issues, but my call did not go through. I eventually had to walk down to the front desk in person.
When I spoke with the staff, I was told that...
"My room is Sunset tower 557, next to room 559. The noise seems to be coming from the room next door due to poor sound insulation.
There is also a gap under the door, and air keeps coming through, creating wind noise at night. I had to put a towel at the bottom of the door to block it.
I tried to call the front desk around 10:15 pm to report these issues, but my call did not go through. I eventually had to walk down to the front desk in person.
When I spoke with the staff, I was told that...
Arwen