"Our stay at the Ramada Wakefield was extremely disappointing and left us feeling unwelcome from the moment we arrived.
Several members of staff were cold and unfriendly throughout our stay. The most frustrating issue was with housekeeping. The room attendant left without cleaning our room and when we politely asked why, he initially ignored us before eventually saying there was no time left. We appeared to be the only room on our floor that had not been serviced.
We were travelling with our...
"Room was clean and tidy, however the air conditioning is slightly faulty so the room does get very warm and sticky. Receptiotion staff were lovely and very helpful with trying to resolve the issue and even gave us a fan to cool the room down."
"Family room - the room, beds and shower room all clean. Plenty of pillows with the option of firm and soft, duvet is a little small for the bed and the one on the sofa bed was also too small if 2 sharing, so you may need to request extra ones. Aircon is fab for the summer kept the room lovely and cool. Sofa bed is a tight squeeze for 2 children but bed has plenty room for 2 adults. Communal areas very clean and spacious although the dining area can get a little busy during the breakfast. As for...
"I always find all the staff extremely helpful and friendly and the room are always very clean and are very spacious and the bed is very comfortable to sleep in."
"Hotel looked great online and like a 1970s holiday camp when we arrived with metal staircases and chalet rooms
We also had a lovely guest decide to smash the room up under us and threaten everyone police called not 1 member of staff checking anyone was ok
Breakfast was awful all in all never to be repeated again"
"Things I didn’t like
Headboard quite worn which was a bit off putting.
Toilet didn’t flush properly but a small bucket was provided.
Toiletries were a bit hot and miss (and mix)
Clearly a lot of effort goes into the hotel and the staff are really good as was breakfast.
There is a large car park right outside the hotel with an overflow which is great."
"The Kiln Hotel in Wakefield has the look and feel of a run down American Motel that has been abandoned several decades ago.
Desperately in need of refurbishment it appears that the new owners have not made any improvements since taking over from Campanile Hotels.
The room I stayed in for 1 night looked as if it had not been decorated for 20 years and still had a lingering odour of Cigarette smoke. Whilst the bed linen was clean the base was full of stains and filthy.
On a positive note the...
"Had an overnight stay to facilitate an early morning coach connection. The room was comfortable as was the bed. The shower was great with powerful rainfall shower head.
Breakfast was ok. Josh welcomed us at check in and was very friendly. His colleague at the bar was useless and had no idea about service or the constituents of a decent G&T. Please give her some training."
"Booked 3 rooms at the Mercure Danum Doncaster Centre hotel and it was a mistake. The hotel was a shambles unfortunately. In our room the toilet still had poo stains and the shower gel bottle was broken - couldn't dispense the liquid inside. Our guest's room was unclean and there was someone chain smoking next door - the corridor reeked of cigarette smoke. He found blood stains on his curtains as well.
The general state of the hotel is poor. This would be ok if it was mentioned/remarked upon on...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن ورال
مقاطعة القمة من المعالم المشهورة التي يمكن زيارتها واستكشافها في ورال.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
