"We had an amazing stay at Silks Taroko. Staff was helpful and friendly and went out of their way to ensure we had a good visit. They helped organize two vans to give us a tour of the area with one english speaking tour guide, Victor. It was an amazing, thoughtfully paced tour that the guide provided us with. Even though the area is still recovering from the earthquakes a few years back and many of the trails are still under construction, it was still well worth the visit."
"Ocean front, great view of beach. The breakfast is outstanding, many local gourmet and very generous dining time (till 1:30pm) allowing full brunch. The room is a bit small for three people (booked a 4-person room), there is not sufficient space for luggage ( we have three small to midsized cases). There is no room cleaning (not even for trash collection) unless your request, which is a bit inconvenient. Overall, I recommend it because of the food and view."
"Hotel is in a quiet location. Spacious room, good sized bathroom all very clean. Nice ocean view from the 6th floor. Breakfast was wonderful with a large selection of food items to choose from. Staff were very friendly and helpful."
"Staff were very friendly and professional. Environment was quite nice. Breakfast has many variations , might be one of the best breakfast. Many parking spaces, and was easy to booking a golf car service. My only complaint is the bed itself was firm and pillows wasn't comfortable for me and my husband. Overall it was a nice stay for my family."
"This is a beautiful hotel with genuinely beautiful rooms. We loved the view over the water. Staff were friendly and tried to be helpful. The location is central and excellent for exploring downtown Hualien.
Amenities are hit and miss. Weirdly, there’s no laundry service, for example, even though there was a laundry bag in the closet. It took multiple conversations with staff and two trips to the lobby to figure out that laundry service isn’t available (and with the hot and humid climate...
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