Very nice room - but check-in was a nightmare. The key did not scan - so we pulled our suitcase back down to the front desk - they swiped the key again, acted like we were cray and didn't know how to operate the room key and sent us back up to try again. The key did not work. We pulled our suitcase down to the lobby again. The gentleman at the desk acted like we weren't doing something correct and swiped the key again and handed it to me. I asked if it would work this time - because me...
Very nice room - but check-in was a nightmare. The key did not scan - so we pulled our suitcase back down to the front desk - they swiped the key again, acted like we were cray and didn't know how to operate the room key and sent us back up to try again. The key did not work. We pulled our suitcase down to the lobby again. The gentleman at the desk acted like we weren't doing something correct and swiped the key again and handed it to me. I asked if it would work this time - because me...
This was one amazing hotel. Everything about the hotel I adored. Got back home to my town and was trying to find the hotel so I can arrange another stay there .
This was one amazing hotel. Everything about the hotel I adored. Got back home to my town and was trying to find the hotel so I can arrange another stay there .
I would highly recommend this hotel! I think it was probably the cleanest hotel I’ve ever stayed, and the beds were super comfortable in a large room. The location is ideal (we came for the festival). A restaurant is located in the hotel. We would definitely stay here again.
I would highly recommend this hotel! I think it was probably the cleanest hotel I’ve ever stayed, and the beds were super comfortable in a large room. The location is ideal (we came for the festival). A restaurant is located in the hotel. We would definitely stay here again.
Kelly
Reviewed October 19, 2023Reviewed October 19, 2023
The room was wonderfully clean, and the staff were very friendly and patient, as I took 4 ten-year-olds for the night for a birthday party. I wouldn't suggest staying in the pool or hot tub for more than a half hour at a time, as they seem to have too much chemical in the water. The kids all had bloodshot eyes and some had some blistered areas on their skin. Otherwise, this was a great place to stay!
The room was wonderfully clean, and the staff were very friendly and patient, as I took 4 ten-year-olds for the night for a birthday party. I wouldn't suggest staying in the pool or hot tub for more than a half hour at a time, as they seem to have too much chemical in the water. The kids all had bloodshot eyes and some had some blistered areas on their skin. Otherwise, this was a great place to stay!
Anonymous traveler
Reviewed December 3, 2017Reviewed December 3, 2017
They remodeled since the last time I stayed. The beds are more comfortable and rooms were repainted. The room wasn't cleaned as it should have been. Pretzels were on the floor and bathroom toilet and around were not cleaned thoroughly. We cleaned it ourselves with wipes.
They remodeled since the last time I stayed. The beds are more comfortable and rooms were repainted. The room wasn't cleaned as it should have been. Pretzels were on the floor and bathroom toilet and around were not cleaned thoroughly. We cleaned it ourselves with wipes.
How much does it cost to stay in a 5-star hotel in Brazil?
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What makes a hotel 5 stars in Brazil?
In Brazil, a hotel must offer a certain amount of high-end conveniences to earn 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may even offer thoughtful touches like a welcome gift.
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