Exceptional guest service is integral to every 5-star hotel in Conhuas. From the moment you arrive, staff cater to your every whim, whether arranging customized tours or providing in-room beauty treatments. In addition, hotels must feature superior amenities to be eligible for a 5-star rating. These can include luxury baths, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.