Exemplary guest service characterizes every 5-star hotel in El Caobano. From the minute you step through the door, staff attend to your every whim, whether offering luggage assistance and storage or providing a turn-down service. Plus, hotels have to offer upscale conveniences to be considered for a 5-star rating. These can include luxury toiletries, spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.