Outstanding guest service is the defining feature of every 5-star hotel in Estero Franco. From the moment you enter the lobby, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room beauty treatments. On top of that, hotels must feature superior amenities to be considered for a 5-star rating. These can include luxury bath products, a wellness center, swimming pools, gourmet kitchens and knowledgeable concierge.