In Futniki, a hotel must provide a specific amount of upscale features to be rated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may also offer additional touches like welcome gifts.