The Milestone is in a class by itself. It provides personalized "old world" service while offering every modern amenity The front desk staff is friendly and accommodating. The housekeeping department is outstanding; every area of the hotel is absolutely spotless. Those who work in the restaurant, especially during breakfast, are excellent. We can't wait to visit again!
The Milestone is in a class by itself. It provides personalized "old world" service while offering every modern amenity The front desk staff is friendly and accommodating. The housekeeping department is outstanding; every area of the hotel is absolutely spotless. Those who work in the restaurant, especially during breakfast, are excellent. We can't wait to visit again!
Lorraine
Reviewed November 25, 2017Reviewed November 25, 2017
I love everything about the Ampersand! The rooms are exquisite the dining options are tasty and the service from the staff is exceptional. This is my go to option when I am in London! 5 Stars all the way!
I love everything about the Ampersand! The rooms are exquisite the dining options are tasty and the service from the staff is exceptional. This is my go to option when I am in London! 5 Stars all the way!
Its my second time staying in the hotel and I love it. I love the decoration, the staff is very friendly, the location in Kensington is great since the tube is very near, its full of restaurants and not packed with tourists as in other areas. I would definitely recommend this hotel.
Its my second time staying in the hotel and I love it. I love the decoration, the staff is very friendly, the location in Kensington is great since the tube is very near, its full of restaurants and not packed with tourists as in other areas. I would definitely recommend this hotel.
We enjoyed the holiday decor and the art installations. They also provided a celebratory wine and desert treat for our anniversary. It’s a beautiful property in the heart of London.
We enjoyed the holiday decor and the art installations. They also provided a celebratory wine and desert treat for our anniversary. It’s a beautiful property in the heart of London.
Anonymous traveler
Reviewed December 26, 2023Reviewed December 26, 2023
We had an absolutely wonderful one-night stay at 41. We felt pampered from the minute that we entered 41. Extremely impressed with the whole experience. The entire staff at this hotel are extremely warm and friendly – genuinely so, and not just putting on a show. You are greeted by name by all the staff, and I was amazed that they all remembered details of our conversations, and would ask how we enjoyed the activities or meals that we experienced during our stay. We were offered a glass of...
We had an absolutely wonderful one-night stay at 41. We felt pampered from the minute that we entered 41. Extremely impressed with the whole experience. The entire staff at this hotel are extremely warm and friendly – genuinely so, and not just putting on a show. You are greeted by name by all the staff, and I was amazed that they all remembered details of our conversations, and would ask how we enjoyed the activities or meals that we experienced during our stay. We were offered a glass of...
We had a beautifully renovated room on the 7th floor. they were doing construction on the floor above one morning and the manager of the hotel couldn't have been nicer to make up for the disruption. very professional staff, clean, modern rooms. I will definitely be returning on my next trip to London.
We had a beautifully renovated room on the 7th floor. they were doing construction on the floor above one morning and the manager of the hotel couldn't have been nicer to make up for the disruption. very professional staff, clean, modern rooms. I will definitely be returning on my next trip to London.
A wonderful stay at The Rosewood. The only disappointment was we were not able to use the bar because it was closed for a private event for most of our stay.
A wonderful stay at The Rosewood. The only disappointment was we were not able to use the bar because it was closed for a private event for most of our stay.
An absolutely beautiful city hotel with lovely rooms and outstanding service and amenities. The most comfortable bed ANYWHERE I've stayed in Europe -- and a beautiful, quiet room in spite of the central location -- such a relief! Delicious food, fun bar downstairs, wonderful service and recommendations, terrific concierge. Everything was even better than expected, and I'm a tough critic. There was a misunderstanding about our reservation, and they went absolutely above and beyond to ensure that...
An absolutely beautiful city hotel with lovely rooms and outstanding service and amenities. The most comfortable bed ANYWHERE I've stayed in Europe -- and a beautiful, quiet room in spite of the central location -- such a relief! Delicious food, fun bar downstairs, wonderful service and recommendations, terrific concierge. Everything was even better than expected, and I'm a tough critic. There was a misunderstanding about our reservation, and they went absolutely above and beyond to ensure that...
Beautiful room with a spectacular view of the Themes River. Room had every amenity, a beautiful new Hyatt, quiet and lovely. Great Breakfast Buffet! (The construction around them is not their fault, just made it inconvenient driving in for a jet lagged driver from the states!)
Beautiful room with a spectacular view of the Themes River. Room had every amenity, a beautiful new Hyatt, quiet and lovely. Great Breakfast Buffet! (The construction around them is not their fault, just made it inconvenient driving in for a jet lagged driver from the states!)
How much does it cost to stay in a 5-star hotel in Holland Park?
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What makes a hotel 5 stars in Holland Park?
Flawless guest service is at the heart of every 5-star hotel in Holland Park. From the moment you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing a turn-down service. Additionally, hotels have to offer superior amenities to be entitled to a 5-star rating. These can include luxury bath products, on-site spa facilities, pools, gastronomic restaurants and knowledgeable concierge.
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