"The location is excellent--just a short walk from both the Queensway and Bayswater tube lines as well as numerous bus stops. There's no food on site that I ever saw (although maybe that's an upgrade I didn't pay for), but there are countless little breakfast and coffee shops only blocks away. The area feels very safe and clean. I got home from a day trip extremely late one night, and I didn't feel unsafe. My key card easily opened the outside door, and there's a 24-hour clerk at the desk. There's an elevator that I never had to wait for longer than a minute or two. My room was exactly as described, and the staff kept it clean. Really my only problem was that this hotel is not air conditioned, so choose your time of year wisely. I had the bad luck of staying here in the middle of a historic heatwave. Obviously this isn't the hotel's fault, but I barely slept because I was sweating to death. There's a fan in the room, and I left it running the entire time, and I left the window open. But none of that helped, and it was pretty miserable. Again, this isn't the hotel's fault, but be careful staying here in the summer."