In Kuter-Kuton, a hotel needs to provide a certain number of upscale conveniences to earn 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their superior standard of service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer extra touches such as a welcome gift.