Exemplary guest service characterizes every 5-star hotel in Loreto. From the moment you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room massages. In addition, hotels must offer superior amenities to be entitled to a 5-star rating. These can include luxury bathrobes, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.