Impeccable guest service is the foundation of every 5-star hotel in Norborne. From the moment you arrive, staff cater to your every need, whether arranging customized tours or providing a nightly turn-down service. Also, hotels have to offer top-rate amenities to be eligible for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.