Faultless guest service is at the heart of every 5-star hotel in Sibay. From the moment you enter the lobby, staff cater to your every need, whether answering room service calls 24/7 or providing a turn-down service. What's more, hotels have to offer top-rate conveniences to meet the standard for a 5-star rating. These can include luxury baths, spa facilities, pools, gourmet kitchens and knowledgeable concierge.