Find 5 Star Hotels in Southeast Asia from AED 170

"I stayed at Vinpearl for 4 nights with my family, and unfortunately, the experience did not meet expectations. The room condition was disappointing — basic maintenance issues such as a broken fridge and cupboard handles were present. Even after reporting these, they were not properly resolved, which was frustrating. Housekeeping was also inconsistent, and room service was not done to the standard you would expect from a property of this level. Communication was another challenge, as several staff members had difficulty understanding English, making even simple requests harder than they should be. Overall, the service felt quite average — there was a lack of proactive hospitality. No one checked in to ask about our stay, and there was little follow-up on the issues we raised. Food was another weak point. The Beach Bistro was underwhelming, and the Indian food options at breakfast were particularly disappointing. The only real highlight of the stay was the excellent connectivity via VinBus to VinWonders, VinSafari, and Grand World, which made getting around very convenient. Overall, while the location and connectivity are strong positives, the room quality, service standards, and food need significant improvement to justify staying here again."

"Excellent hotel, staff were friendly, rooms were spacious and overal location was perfect! 10/10 "

"There was a foul odor on the corridor leading to my room. The staff inserted a humidifier to curb the odor. Room was very good, as well as the staff."

"Great hotel and location!"

"Breakfast was good, comfortable stay "

"Breakfast menu was amazing. Location - close to everything"

"Clean and comfortable. Very friendly staff. Shuttle transport was great. Max connected on whatsapp so there was great oversight snd care. Place has a few spots that are run down and need love but overall the room was lovely. We ate in the restaurant for dinner as well as breakfast-very good."

"Horizon room definitely worth the extra expense. Lounge and wine a treat. Room very spacious and spotless. All staff were very helpful and friendly. 10/10. If back in KL "