In Venev, a hotel needs to provide a certain level of upscale conveniences to be designated 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may even offer additional touches like welcome gifts.