"Would not recommend . We booked on the same day as check in, no one would answer the phone or let you into the property without 72 hours notice.
We purchased the Villa for one night due to a flight cancellation, tried phoning multiple times and messaging before check in closed but no one would answer the phone.
We couldn’t stay at the property because we had no information on how to get in.
We were charged full price and no refund given, I suggest you book somewhere else that has better...
"Would not recommend . We booked on the same day as check in, no one would answer the phone or let you into the property without 72 hours notice.
We purchased the Villa for one night due to a flight cancellation, tried phoning multiple times and messaging before check in closed but no one would answer the phone.
We couldn’t stay at the property because we had no information on how to get in.
We were charged full price and no refund given, I suggest you book somewhere else that has better...
The stay was amazing. The hotel staff was gracious except for one lady at the front desk who was very disrespectful and stuck her nose up at me for purchasing the reservation on Expedia! Other then that I had a perfect stay.
The stay was amazing. The hotel staff was gracious except for one lady at the front desk who was very disrespectful and stuck her nose up at me for purchasing the reservation on Expedia! Other then that I had a perfect stay.
Anonymous traveler
Reviewed November 9, 2015Reviewed November 9, 2015
The hotel staff is the best. Their pool and common areas are inviting. Walking distance to the House of Blues, Minute Maid Park, Toyota Center, Discovery Green Park, great food and close access to the metro.
The hotel staff is the best. Their pool and common areas are inviting. Walking distance to the House of Blues, Minute Maid Park, Toyota Center, Discovery Green Park, great food and close access to the metro.