Outstanding guest service is the hallmark of every 5-star hotel in Zeya. From the moment you enter the lobby, staff ensure your every need is met, whether offering luggage assistance and storage or providing a nightly turn-down service. Plus, hotels have to feature upscale amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, spa facilities, pools, gourmet kitchens and knowledgeable concierge.