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"Very clean staff was professional and helpful and breakfast was amazing"

"Overall, it was a great experience! The staff was very nice and helpful. They are going through some renovations right now, but even with this it was not too much of disturbance. Would love to come back soon!"

"first time been back to this hotel since the covid, and was very nicely surprised by the improvements to the room, very clean and quiet."

"Excelent experience"

"Beautiful place up in the North Country. The staff are amazing and ever attentive. "

"I stayed there 2 years ago and it was fine for the price. This recent weekend I was there and it has really gone downhill. The elevator was dirty and sounded like it was going to fall apart. The fire escape stairs always had the doors open. The pool had more green algae on the bottom then the natural color of the liner. Breakfast was minimal, always cold, always running out. Walked to the back kitchen to have attention to the empty coffee crafts, cold wet egg bins, and really salty sausage. Found one associate (he may have been 18) who spoke English. The rest just put their hands in a prayer sign and bowed to me. Minimal towels and very small at best. The shower is fine if you're 5 ft, but if you're 6 ft. And over you have to bring the water up to your chest and head. Mattresses are very uncomfortable. Will not be staying there again."

"Everything was great. We had balcony room and were on 2nd floor so the Lakeview was more of a street view. If you want a nice view of the lake request a higher floor. We.went up to the roof.fpr a spectacular view of the lake. Most USB outlets did not work in the two rooms we had. There were ample 120v outlets available for charging however."

"Everything was amazing."

"As for the general ambiance of the Hotel, it was great BUT, in terms of NOISE it was very disappointing : surrounding noise, people shouting in corridors starting 7:00 AM . The overall issue was the location of the room we were given : aside/in-front of elevators, beside the main backdoor entrance, near vending & Ice machines ! Its not the 1st time we experience this issue but it always happen when we book through Expedia !?! So, If you can afford an extra amount of $, I advise you to book directly on the Hotel Website …"