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"So close to Haram and I would recommend this hotel to anyone"

"Clean room and friendly staff "

"The best breakfast"

"Great stay, excellent customer service and very close to masjid al haram. "

"Clean and welcoming "

"May God the Sustainer accept from all the Pilgtims, pray to be back soon"

"We stayed at this hotel as a family of five. The facilities were good—clean and functional. However, our initial experience was frustrating. Despite booking for five people, we were given a room with only two single beds, which was clearly inadequate. When we raised the issue, we were told that the hotel didn’t have a setup for five guests, which was surprising and disappointing (as five star hotel). As a gesture, they offered us free breakfast, which was appreciated but didn’t solve the core problem. After escalating the matter to the manager, initially i was offered coats. My kids have passed the coat stage. we were finally upgraded to a more suitable room. While the resolution was satisfactory in the end, it took extra effort and discomfort to get there. If you're traveling with a larger group, I’d recommend confirming room arrangements in advance. The staff were polite and responsive once the issue reached management, and that made a big difference. Specially the manager who delt with the problem was polite and really helpful. i would definitely stay again. "

"It never disappoints, my 2nd time stay, Mr. Mustafa from housekeeping was an amazing host and cooperative, overall one of the best hotels to stay for Umrah"

"Very pleasant, the whole staff was really helpful and courteous. We shall return in future inshallah "