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"I only had two transactions with the staff in the 5 days I was. Checkin & out. Room was very clean. Comfy bed & pillows. I would recommend this hotel. The only downside, there were many restaurants ajoining it, with loads of people coming & going. But once in the lift to your room it was very quiet. Bang in the centre of the Susukino area. Restaurants & bars just a 50 meter walk away. Susukino is the 'happening' area of Sapporo. "

" Very close to Suskino, and the Autumn festival, because the location was so good we barley used public transport. "

"Very nice hotel, perfect breakfast menu and service!"

"Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food. "

"Location is great and room is spacious "

"The service from the beginning was excellent compared to other ana hotels in Japan"

"Location is everything! In the heart of Sapporo between Odori and Susukino, easy access to food, shops and transportation. Room was clean and spacious. Family room comes with kitchenette - stove, microwave, medium fridge with proper freezer, washing machine and pod coffee machine with coffee and tea pods! Free microwave popcorn for family room too! Beds are comfy, furniture is new. Onsen is not very large for the number of guests using it at peak time. We used it off-peak in the evening between 630pm - 715pm - post dinner crowd started at 7pm!! In the morning when it opens at 6am, IT IS CROWDED. Free popsicle/ice cream post onsen. "

"Lounge for tea time "

"The Sapporo Prince was a wonderful base for exploring Sapporo. The free shuttle to and from the station was a bonus and gave an immediate sense of the quality of service and accommodation that was awaiting us. Our room was relatively spacious compared to others on our trip and gave us views across the city. Our stay included breakfast in the buffet restaurant and it was fantastic with a huge selection of options. On our last night we went to the cocktail lounge on the 28th floor and, though not a budget friendly experience, the ambiance, views and service made it worthwhile."