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Grand Oasis Tulum Riviera All Inclusive Resort

Family-friendly resort on the beach, with 11 outdoor pools

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Photo gallery for Grand Oasis Tulum Riviera All Inclusive Resort

11 outdoor pools, pool umbrellas, sun loungers
View from room
8 bars/lounges, 2 poolside bars
Sun Club Jr Suite Ocean Front King | View from room
Outdoor wedding area

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • All inclusive
  • Parking included

Room options

About the neighborhood

Map
Carret, Chetumal Km 252, Juárez, Akumal, ROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.4 km
  • Dolphinaris Tulum - 4 min drive - 1.5 km
  • Akumal Beach - 5 min drive - 4.3 km
  • Half Moon Bay - 9 min drive - 6.1 km
  • Yal-ku Lagoon - 10 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Lobby Pub - ‬8 min drive
  • ‪Katok - ‬10 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Le Gourmet Restaurant - ‬7 min drive

About this property

Grand Oasis Tulum Riviera All Inclusive Resort

All-inclusive family-friendly resort near Akumal Beach
A nightclub, 2 poolside bars, and a terrace are just a few of the amenities provided at Grand Oasis Tulum Riviera All Inclusive Resort. This resort is a great place to bask in the sun with a private beach, sun loungers, and scuba diving. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Yoga classes are offered at the gym; other things to do include basketball, volleyball, and snorkeling. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with shopping on site and a coffee shop/cafe.
Other perks at this resort include:
  • 11 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Bike rentals, tennis courts, and babysitting (surcharge)
  • A 24-hour front desk, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 358 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Number or type of beverages limited at one or more venues

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (150 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts & Spa Hotel
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts & Spa Hotel Akumal
Sunscape Akumal Beach Resorts Spa
Sunscape Akumal Beach Resorts Spa All Inclusive
Sunscape Akumal Beach Resorts Spa Optional All Inclusive
Sunscape Akumal Beach Resorts & Spa - All Inclusive Resort
Sunscape Akumal Beach Resorts & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Oasis Tulum Riviera All Inclusive Resort have a pool?

Yes, this property has 11 outdoor pools and a children's pool.

Is Grand Oasis Tulum Riviera All Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Oasis Tulum Riviera All Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Grand Oasis Tulum Riviera All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Oasis Tulum Riviera All Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Oasis Tulum Riviera All Inclusive Resort?

Yes, the property is all-inclusive.

Where is Grand Oasis Tulum Riviera All Inclusive Resort located?

Nestled on the beach, this Akumal resort is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 1.9 mi (3.1 km) from Akumal Beach. Aktun Chen and Akumal Ecological Center are also within 3 mi (5 km).

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Grand Oasis Tulum Riviera All Inclusive Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 166 out of 549 reviews
Rating 8 - Good. 137 out of 549 reviews
Rating 6 - Okay. 97 out of 549 reviews
Rating 4 - Poor. 59 out of 549 reviews
Rating 2 - Terrible. 90 out of 549 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Romey-Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
The property had lots to offer, very beautiful, and amazing/helpful staff!
Stayed 3 nights in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing and enjoyable vacation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. Staff is friendly services are nice
Stayed 5 nights in May 2023

8/10 Good

John A, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the property for the price!!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Charles Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room I had right on the beach.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jaquira M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming and friendly. The property was extremely beautiful with multiple spots available to relax.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jatina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped out of the taxi until the time we left the staff was amazing.

8/10 Good

Natalia

Liked: Cleanliness, staff & service, amenities
The beach is world class. Great snorkelling and swimming right off the hotel. Long beach for walks, too. Nice sand.
Stayed 5 nights in Jun 2022

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Nice overall. The rooms were a little older.
Stayed 7 nights in Nov 2022

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape was beautiful and amazing. Everyone makes you feel so comfortable .the food was amazing and delicious. The staff so friendly

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Weekend

Service was great. Staff was attentive. Had a great time
Stayed 3 nights in Jun 2022

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Fun activities to do for the whole family the buffets were good the French toast were my favorite for breakfast, the only problem is that the bar pool only stays open til 6 other than that it was great
Stayed 5 nights in Jun 2022

8/10 Good

Jeffery Lee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a nice location. For being part of the Hilton properties the rooms and buildings require some repairs and upgrading. The available restaurants were great and the closeness to the beach was awesome

6/10 Okay

Miodrag I

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is right on the beach which is nice, but this is a very average resort, not worth it the money

10/10 Excellent

Yoannis Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 5 nights in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks were great. All 8 pools were great. The staff was very friendly & accommodating. Entertainment was great. Beautiful resort right on the beach. No complaints

4/10 Poor

Kenneth Ricardo

Liked: Staff & service
Disliked: Property conditions & facilities
View was nice hotel is a lil old for my taste breakfast was good rest of the food sucked i ended up going to tulum every night also know taxi are $130 round trip to tulum
Stayed 4 nights in Jul 2022

6/10 Okay

Anna

Liked: Cleanliness, staff & service
The variety of restaurants was Amazing. The lack of available drinking water was concerning.
Stayed 4 nights in Oct 2022

6/10 Okay

Angel

Disliked: Staff & service
This resort need to contract more friendly people
Stayed 7 nights in Apr 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Great service from the staff, excellent people. Facilities are dated and could use a refresh
Stayed 4 nights in Aug 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality of food. Lovely staff. The room was clean with a great king bed. Basic fittings though.
Stayed 8 nights in Mar 2023

6/10 Okay

william

ITS A MAZE TO GET AROUND AND ALL FOOD IS THE SAME GOES FROM ONE REST TO THE BUFFEY

6/10 Okay

Christian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was beautiful. Rooms and pools were rundown and cold! Hard to get towels and cabanas were dirty!
Stayed 7 nights in Jan 2023

6/10 Okay

Lloyd

Liked: Staff & service, amenities, property conditions & facilities
The overall property was ok but it lack a true kid friendly experience
Stayed 7 nights in Aug 2022

8/10 Good

Jeremy Evan E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great atmosphere! Drinks were fantastic! If you tip everyone, everything is better! Most of the food could be better. Use real hamburger meat to start. Then let the chefs use their home recipes for a authentic Mexican dining experience.
Stayed 11 nights in Nov 2022