Find Business Hotels in Alabaster, AL

"The mattress in room 124 should be considered for replacement. Very uncomfortable. Otherwise, there was no problem during my stay. The food area was well stocked and clean. Staff at front desk and cleaning crew was very nice as well. Booking was easy and affordable. "

"The power went out at 8pm and did't come back on until early morning. We were still charged for our room. The elevators didn't work in a 7 floor building. There were NO lights or air. Or food or cold drinks. How did I pay for this???"

" Reds more breakfast space and food "

"Loved the helpfulness of Breana she was the best!"

"No complaints- enjoyed my stay . Rooms were clean and pleasant staff"

"The power went out during breakfast. The beds are very hard and uncomfortable."

"Good"

"Terrible…absolutely terrible customer service. I requested changes to my reservation nearly a month before my stay and they “never received it” even though I showed them screen shots of the conversation. Felt like all they cared about was your money, not you. Will never stay here again and I’m making sure all my colleagues know how terrible this location is."

"The front desk clerk working 04/18/26 at 3:30 PM seemed disinterested in welcoming me to the hotel. He was just matter-of-fact. No pleasantries. He did, to his credit, let me know that the elevator near the front of the hotel was not working, and I would need to drive around to the back to use Entrance ‘C’ elevator. This elevator was functional, but rather utilitarian. Not pleasant looking. The room itself was clean and served its purpose. When I went to sleep that evening, I did notice that the AC unit wasn’t cooling properly. Maybe this is my fault, but I don’t think this is something that should work the way it ended up working. The AC unit kept shutting off after a few minutes, even though the room temp was warmer than the temp I had set on the AC unit. I then realized that the inside curtain length was too long, and was hovering just above the AC vent, which wasn’t allowing the air to circulate thru the room, and would cause the AC to shut off. The following morning, despite me having the Do Not Disturb sign on the door, at 9:45 AM, the Housekeeping Staff still knocked on my door asking if they could provide Housekeeping. The place is ok if you just need it for an overnight stay, but I wouldn’t recommend it for a multi-night stay. "