"I poked and paid for two rooms with a no cancellation policy- this is all they have. I called at 5:00 pm to let them know we wouldn’t be arriving until about 11:00 pm. Get to the hotel, lady behind the desk messes with the computer for about 10-15 minutes, not a work said to us. I ask her if she needs my confirmation numbers, she says no and stares at the computer. I can see my name on a paper on counter. After at least 20 minutes she tells us she does have any rooms and it’s because we...
"I poked and paid for two rooms with a no cancellation policy- this is all they have. I called at 5:00 pm to let them know we wouldn’t be arriving until about 11:00 pm. Get to the hotel, lady behind the desk messes with the computer for about 10-15 minutes, not a work said to us. I ask her if she needs my confirmation numbers, she says no and stares at the computer. I can see my name on a paper on counter. After at least 20 minutes she tells us she does have any rooms and it’s because we...
Lauri