Find Historic Hotels in Alcântara

"This is a fantastic hotel. The best most helpful staff ever! Room was clean and comfortable. Breakfast was very good. Location gave many options of transportation. "

"Very pleasant place to stay "

"Perfect for 3 nights in Lisbon. Nice and convenient location. Breakfast was great! Room appears smaller due to unique design of the bathroom with separate shower, toilet & vanity. Amazing exercise facilities with indoor pool, steam room etc. Exceptional staffs. Polite and helpful! Thank you! "

"Outstandingly lovely staff., perfectly located. Couldn’t have asked for more."

"Very strange setup in the room. It had two double beds as requested. Then it had two tiny rooms for toilet and shower. Sink outside. Then a curtain dividing the bed from the bathroom area. No privacy. It was a crazy setup."

"Clean and great supply in the washroom! Shuttle from the airport would have been nice and breakfast was not included! "

"Great hotel and staff were really wonderful. Some small cleanliness issues in the bathroom but otherwise great experience, attentive staff were fantastic Highly recommended "

"everyone was helpful and pleasant !"

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "