Find Family Hotels in Aldwark

"Nice room in lovely elegant surroundings, good service and food. Enjoyed stay"

"Good location close to the station and the city centre. We booked to stay 3 nights and checked out after just one. Had upgraded to a minster view room, which did have a nice river view and the room looked nice enough. However, the mattress was so hard that we might as well have been sleeping on the floor. The shower also had a broken thermostat so was impossible to get a good temperature. Both our backs hurt so much it ruined our day spent walking around York. When we checked in the member of staff could not have given less of a crap but when we went down to check out after one night we very much expected them to at least ask why we were leaving so early, possibly offer us a different room (though we fully expected all rooms to have the same beds, hence deciding to just leave) but nope, barely even looked at us and clearly just wanted us to leave. We won’t book here again. I will add that there was a gentleman member of staff who was very helpful and friendly, I think he may have been a cleaner and was of Asian origin. His smiling face was the only welcoming thing about this place."

"Parking was a expensive at the NCP tanner lane but other than that the whole stay was amazing! No faults with the hotel itself the staff were friendly and breakfast was lovely"

"Dinner service was a disaster but we did get the bill cut in half, no questions. Hard mattress, and I normally like a hard mattress. Lovely hotel though"

"We chose the hotel for its location and the fact that there was parking. Other than checking in, we had no real interaction with the staff because we booked one of the apartments. It was ideal - bedroom, bathroom and kitchen with sitting/dining area. There was a small grocery store around the corner where we could buy supplies. We were only about a 10 -15 minute walk to York Minster and other interesting sights."

"Really good for families. Rooms are clean. Masses of choice for breakfast. Pool is excellent "

"Arrived at hotel to be given a room number 368 that didn’t exist, not a good start after a long journey. Booked in for dinner at hotel restaurant, service was okay but food was disappointing in terms of quantity and not prepared as described by the menu. When this was pointed out to the staff we were told that the menu was changing next week and so this shouldn’t happen again, not good. Our room was very warm, there was no heating on, but when we opened the window to let in some cooler air we realised we were close to the kitchen extract fan pumping out a greasy and unpleasant smell. Overall very disappointing as we use Hilton Double Tree hotels regularly and this particular hotel was not up to the expected standard I’m afraid."

"Room was clean. Breakfast was fresh and replenished quickly. Easy to use coffee machines and could order scrambled or poached eggs. Fried eggs out. Pool was great "

"The setting of this hotel is beautiful. The room we had was recently renovated and was extremely comfortable. The staff were great, very friendly and attentive. We will be back to Harrogate and will definitely look to stay here again. The on-site Amber's restaurant is divine, and the food was amazing."