Find Pet-friendly Hotels in Amherst, NY

"Breakfast was awesome"

"The staff were helpful and pleasant that was the best part of the experience. It is April 2026. The property continues to be under construction. I was told the upper rooms third and fourth floor were completed, but the renovations are subpar. By the end of my two days stay the bathroom started leaking from the toilet area into the living space. Upon my arrival, I noted here in the bathroom and hallway area. The floors are not being properly swept in between each customer. My room had a sofa bed. No one is moving the furniture to dust behind it and there was a broken refrigerator with someone’s food in it. There were old sheets in the wardrobe area. My sheets had stains on them, which had to be replaced a few times;when I got a replacement sheet and attempted to place it on my bed a bug came out of it. The air quality is poor due to the construction. You can smell the dust from the demolition and repairs through your AC/heating unit. On night two they must’ve rented the room to kids from the college because there was a lot of screaming, banging yelling that it woke me up. The staff is not the problem, the property owners who clearly don’t care about their customers are the issue. The elevators, the entryways are all dusty with construction debris. You often bump into workers coming in and out of the same elevators that customers use so you’re waking through a construction site. Even if they fixed everything I will not be returning here."

"For a fast overnight stay, this was perfect. Great location and great price. It was clean and met my needs."

"Had a great stay, would definitely stay again if in the area"

"It was good and clean"

"I forgot my charger to my phone on Monday evening (April 6,2026) and the front desk went and searched the lost and found for an adapter for me…..and there was one in there! They let me borrow it for the evening. Front desk went above and beyond to help me. Thank you very much. Anne F"

"Everything went smooth for most part"

"The pool and hot tub were great and the outdoor lounge area was nice! In the summer or would be really nice to grill and relax by the fire pit! "