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"There's nothing particularly standout to highlight — the overall experience simply fell short of expectations. The hotel feels dated and would benefit from modernised facilities. Staffing levels appeared insufficient during check-in, which made the process slow and far from seamless — this is an area that needs meaningful improvement. Breakfast was a pleasant enough experience, though a broader selection of choices would elevate it further. The rooms were clean and the bathrooms well-maintained, which was appreciated. However, a few things gave cause for concern: the air conditioning produced an odd vibrating noise, the bedspread required closer inspection before we felt comfortable, and the window didn't appear to adequately keep out the elements. The TV also offered very limited channel options. On the value front, the pricing felt slightly steep given the standard of amenities on offer. In a world where travellers are genuinely spoilt for choice, this property didn't quite measure up. As a long-standing Hilton Honours member, I had higher expectations — and unfortunately this stay was a bit of a let-down."

"We went for a weekend with friends Parking was good. Didn’t eat in hotel. Went local pubs. Visited Southampton and Portsmouth. Breakfast hot and regularly topped up Rooms large and nice towels and toiletries"

"People walking around the hotel at night, shouting and screaming. The hotel is not clean and needs repairs. It doesn't match the price."

"The entire stay was amazing and the staff were fantastic and so helpful. Special shout out to Louis (reception), Caroline (reception), Askawar (bar), and Summer (bar)!"

"Fantastic hotel for a low price. My son & 1 had a Sunday night stay meaning we got the price really cheap. We used the gowns & slippers, the pool, breakfast & parking. Location is perfect as it’s walkable to the main town & right on the coast."

"Stayed here after our cruise for one night Room was clean a quite a good size Staff where helpful and friendly. Nice and close to shopping mall and plenty of food options Would stay again"

"👍"

"Lovely hotel in the new forest. Close proximity to walks. restaurants and cafes. Love breakfast in the morning. Helpful staff who were very accommodating of our two children. Thank you"

"Probably the most family friendly hotel I've ever stayed at in the UK, pool ans milk and cookies were great, as was fine family room."