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Host Alexis went above and beyond to assist us with our stay. She was awesome!

Good

the one i just don’t like is parking. it should be free parking already because we check in.

The room was very clean and organized. The staff was very helpful and kind.

Great location to stay. Many sites and restaurants in short walking distance plus public transportation is available and easy to use.

We stayed with our preteen and little guy and it was wonderful. Area felt pretty safe. We had a bay view room and got to watch the lighthouse at Alcatraz at night. Real close to dining, Ghirardelli Square, Fisherman's Wharf and just a couple blocks from the Big Bus station. Breakfasts were good and definitely saved money not paying for that every day! They are strict about the breakfast cutoff.

It was a comfortable place to stay. They take care of the place. Electrical is modern. No problems at all. Refrigerator actually gets cold and not noisy. Good location for us.

Very nice hotel right next to the Amtrak station. We took the train so location was perfect. However, you will hear trains running day and night. Very clean room, comfortable bed, great shower. Fridge and microwave. Great breakfast buffet. Walk to wonderful food court place with many options.

Comfort Inn was an excellent stay - so conveniently located. We were able to walk to fisherman’s wharf, scenic Lombard st is a few steps away and public transportation is easy to use and access right by the hotel that takes you to many of the must sees like Golden Gate Bridge painted ladies etc. Breakfast was good standard eggs, sausage/bacon and other options. There’s a make your own waffle area which foreigners seemed to be very fascinated with so that made a line but otherwise it was great....

I love this place

Exceptional hotel. Primarily, the staff was professional and courteous with personality. Ricky was outstanding at check-in, Giselle was enjoyable at the wine bar, and Kevin was kind at check-out. The room was quiet and very well designed. Little details in the design were smart and made it super comfortable. Love the blackout shades and the shade in the “window” of the bathroom. Nice to have a foot bar in the shower. There were no plastic bags in the garbages. Loved the floor material. Super...

For the price and fact that it's a motel, the friendliness and service was great. Breakfast is included and there were lots of good quality options to choose from. My only complaint is there wasn't a blanket in the room in addition to the sheet and bed cover.

Staff was very friendly and helpful. Room was clean bed and pillows were comfortable. Great location within walking distance to fishermen warf and pier 69 and pier 33 for Alcatraz tour. Definitely would recommend this hotel

All of the staff were friendly and upbeat. The front desk personnel were very helpful

The room was clean and fresh. The bed linens were crisp and clean. The room was equipped with a coffee maker, microwave, refrigerator, iron, flat screen tv, and hair dryer. Complimentary bottled water, coffee, fruit and pastries are provided in the main office in the morning. The hotel staff was friendly, even going so far as to remember and address me by my name when greeting me in the morning. My primary complaints would be 1) the road noise, which, for the most part can be shut out by...

My stay was fantastic. The only negative thing I experienced was that they removed the US flag from its place of honor at the peak of their hotel in order to fly a pride flag in its place. As a veteran whos friends gave their lives for the US and whos coffins were draped with that flag, this was intolerable. There were plenty other places they could and did fly the pride flag. It should never fly in lieu of the Stars and Stripes.