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"Clean rooms and staff were very welcoming "

"Tanoa is an excellent hotel with absolutely wonderful and very friendly staff. They truly care about their guests and go out of their way to make you feel welcome."

"Clean"

"Fantastic stay, clean room, awesome staff very accommodating friendly and helpful, breakfast of fresh Island fruits was beautiful, will stay there again recommend it very relaxing. When the new renovation completed it will be great for families as well. All the best."

"Didn’t have a spare toilet roll had to go down and get it myself. They didn’t change the towels once again had to do it myself. My sis and I had drinks out on the balcony on our first night we left the empties neatly on the side of the table …two days later they were still there. However staff were nice and the meal in the restaurant was enjoyable."

"Clean facilities and friendly staff "

"Unfortunately we were only met with frustration/dissatisfaction and mostly disappointment Our room didn’t have hot water, we mentioned this everyday and only got it for one day which was the second day we stayed that was the best shower until we got back at the end to shower again and until every other day was just too cold hot water wasn’t working. After being out all day you just want to enjoy some hot water after coming back during the night. The shower also clogged up we mentioned this a couple times and we were told on the 3rd day by a staff member we were turning it on wrong I mean how should we know, my partner isn’t Samoan so by far this wasn’t good for him. Due to this we left the hotel after we couldn’t handle it no more. we didn’t ask for a refund for our last 2 nights we stayed there and there was just no other option besides the apologies from other staff members just had enough. Disappointed! Room 17 do not stay here. A few staff were lovely including the supervisor who’s Fijian and a couple who were hotel staff otherwise I wouldn’t recommend anyone to stay there X "