"From check in to check out we had friendly staff help us out, Nathalie in particular was wonderful. Our room was just what we needed and we loved our view. The breakfast was delicious and regularly tended to and refilled. I definitely recommend as Lucerne is very expensive! "

"Mona was quite a host for our booking and was very friendly. The apartment was clean and spacious. We had an issue about the main entrance door, after we had after checked-in. I had to wait for other people to access the building as the owner did not provide the key. "