Find Hotel with a Concierge in Auburn, NY

"We interacted with 2 staff members. A woman ( with a cute dog) and a gentleman whose name was Javon, I believe. Both incredibly friendly and helpful. Check in was quick and easy, as was checking out. Room was clean and quiet. Small bathroom, but loved the double-head shower. Very nice hot breakfast. Better than what you usually expect. Bagels, eggs, sausage and a lot more. Parking was fantastic. We would recommend this hotel and would stay there again."

"My first room had a sofa bed with no mattress. It wasn’t even a sofa bed and that’s what I paid for second room had a sofa bed, but the mattress had like 10 holes in the mattress and it was dirty unsanitary. Also, they mislead you with telling you when you get there that they don’t clean your room for two days and then when you ask again, they say the clerk said four days when they clean your room very terrible experience. I would never go there again. "

"We do lots of road trips and stop driving when we get tired - the rooms along 90 are meh. The rooms at the Del Lago are lovely / well appointed, comfy bed, - feels luxurious - a great rate whether the you gamble or not."

"No staff. Everything is virtual. It took forever to get checked in. A poor experience. The bathroom floor was sticky. The room was very small but appeared clean. The bath towels are thin & very small. Thank heavens I am not a big person. A good shower head. Over all I would rate it pour. I would never stay there again."