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"Excellent staff in all areas of the hotel , all very helpful and welcoming."

"Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here"

"We enjoyed this hotel. We had a lovely room with a terrace overlooking the Douro River. Dinner in the luxury dining room was excellent but expensive. Bar food was good and reasonably priced. The pool was nice. We enjoyed the town with winery visits and boat trips. The only really odd thing was that the bottom of the shower door does not come to the floor and water flooded the bathroom floor. This happened to our friends also, so it was not just our room. You learn to stand in one small spot to wash. Odd, I would say. "

"Beautiful and quiet Hotel. Room was big and clean. Loved the nice balcony as well. Inside and outdoor pool was a big plus. Bring a bathing cap if you want to use the indoor pool Great service from staff. Good food as well!"

"Amazing stay at this beautiful hotel with exceptional service. The pool is absolutely gorgeous. The breakfast was vast and delicious. "

"Everyting was perfect, except the gym. Some of the machines were not working properly."

"The most magical place I've been to! The hotel is an old estate and they have redone it beautifully. The staff was first class, the food delicious and there were so many activities to sign up for! Spa was impressive with the hydrotherapy, cold plunge and different saunas! We will definitely go back!!"

"Barrels rooms could be cleaner. The hotel was great"

"We enjoyed staying in a historic place with a very beautiful view of the Douro River. Please note that the only way to get there is by car and the most convenient option is to take advantage of the dinner offered. It should be noted that there is an opportunity to taste very good local wine on site."