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"Great stay, friendly staff "

"Fantastic breakfast. Excellent staff. Highly recommend!"

"Decor - loved the tiles everywhere, location - perfect for access to the centre, nice food and staff in the restaurant, pleasant room and comfortable bed."

"Room was spotless and cleaned every day. Every member of staff we encountered was friendly and professional. The building itself was absolutely stunning with bags of character. The spa was simple but clean and beautifully kept with fantastic staff who put us at ease while we were there. I was particularly impressed with the lovely changing area. We hope to make another visit in the near future "

"The staff were great, room was comfortable, temperature was a bit warm for me but not uncomfortable"

"Lovely staff, nice room and great location. Easy paid parking and a nice breakfast. "

"Beautiful room and lovely food The staff were great and the Christmas decorations were amazing "

"The staff are all lovely, very dog friendly, rooms are great and the location is really convenient for long journeys. "

"I liked the area. We used Richmond as a base to tour."