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"Fabulous location and wonderful staff! Can't wait to stay there again!"

"Staff was excellent! Parking was tough , only because there’s no valet and lots were full… great location from museums, park and local theater "

"The General Manager was just amazing - the entire staff so friendly and helpful! Amazing location, French bakery the bomb and the breakfast tickets they give you along with drink coupons so good! Loved our stay and will be returning! "

"The staff is amazing!"

"Nous avons adoré la localisation loins du bruit de Times Square tout en restant proche de tout grace au métro qui est tout proche. Personnel sympathiques. Chambre spacieuses et propre. En prime un Banksy dans la rue."

"Excellent "

"Todo bien"

"Exceptional staff. Many smiles and solutions. Great location, convenient to dining and theaters. Very walkable."

"We love this location and everyone was wonderful during our stay!"

"GOOD"

"Clean room great staff "

"Beautiful and relaxing. Loved the location. "

"Outstanding hotel"

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee...