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"What shuttle???? "

"The room was big enough but the sofa bed was not prepared when we arrive. The sofa bed also looked a bit thin and uncomfortable. Breakfast was okay but the area was small and busy. There was no service either. Also I feel we have been charged twice on a different card and all they can say is contacting our finance department—not helpful! "

"Staff "

"Like the Bastion (it's "sister") it had friendly staff amenities were good"

"Nice hotel close to the airport"

"Almost everything was good. A simple but useful coffee maker in the room added coziness, good Wi-Fi, a good shower and a clean room. I liked the girls at the reception. Very polite and pleasant. But when it started to rain at night, water started dripping from the window, the window frame was leaking. And a puddle was gathering right under the window. which added to my excitement. Overall, I am grateful for the hospitality and comfort."

"Wow best hotel in Rotterdam, will be staying again"

"Spent 2 days here. Great staff all around and amazing staff that works the breakfast rush on Easter weekend. Location 100% for transportation from trains, rails, and busses. In fact, it was a walkable distance from Holland America terminal to hotel. "

"It’s always a pleasure to stay here. The staff a Is always friendly and helpful. The rooms sre always clean and comfortable."