"Excellent location in need of some TLC couldn’t get TV to work no instructions."

"Good clean process. Would have loved to have a fan a available on this particular warn weekend.Positioned with good access to the tube and shopping"

"We really enjoyed staying in this apartment. It is in a quiet residential location and close to so much that we wanted, including being just around the corner from Pimlico Underground Station, a short walk to London Victoria Underground Station, numerous local pubs and several supermarkets.The #24 bus, from Pimlico to Hampstead Heath, is straight across the road and that goes past many of London's iconic locations. Louise is an excellent host and always prompt in following up on information and...

"It was a slum. No air conditioning, no drier, the washing machine leaked. It was in a sketchy part of town. The door had been broken into. There were dirty towels and linen in the cupboards, the light fixture was hanging down from the ceiling. We left immediately and found an appropriate accommodation. It felt very unsafe. The landowners mail was in the cupboard. The shower was the size of a closet. There wasn’t even room to turn around in it. It was very traumatic. The landowner refused to...

"The house was amazing - we were a family of 11 from Australia (grown up children and their family and us (grandparents). We had a long stay (almost 4 weeks). The hosts ensured we had everything we needed. The location, just near Waterloo and across from Westminster, meant that we were quick to public transport and able to move around both the city and outer areas. There are shops close by and we can see the top of the London eye (within walking distance). If we had any concerns, the Hosts were...

"Very basic, worn, but a great location. Stayed during a heatwave and the flat got very warm; a second fan (one for each sleeping room) would have been appropriate. Shower needs attention- you can’t change the water temp, which is stuck on very hot. Opening windows meant you heard every conversation from passers-by just a few feet from the bed. The crowd at the bar got very loud as well; so it was either noise or heat (window open or shut)."