Cottages in Brent

"Easy parking, staff were nice, elevator available, rooms had some trash left from previous guests but nothing severe. You get what you pay for it was convenient for a one night stay."

"Could not fault the stay. Everything i needed for an overnight rest. "

"Stayed for 11 days and never cleaned, answer my questions about rubbish or change my towels or sheets. WiFi was bad."

"Great stay. Brilliant location. Friendly staff "

"I have stayed in London many times over the years and would say that, for the money, this was the worst experience I have ever had. The staff was barely civil and the whole hotel felt extremely run-down. The room was in need of painting and several things were not working. I could only find one functional electrical outlet, the TV was not operational (turns out the cable had been unplugged), and the safe's mechanism was pulled away from the door -- the batteries were lying in the safe, and the door could not close as it was misaligned. The heated towel racks weren't working and when I asked about them, I was told they had been disabled throughout the hotel as they were a safety hazard. (A sign indicating that might have been nice.) The drawers to the desk wouldn't close properly and there was a slight odor throughout. When I requested a new room, the staff grudgingly agreed. The new room was marginally better - at least the TV worked. In addition, there is no food available at the hotel, not even vending machines. I was very glad I was only staying the one night. I would not recommend this hotel to anyone. "

"Room 303 mould in shower area Water stayed pooled on shower floor all day Staff were great "

"Room was clean, just very cold. "

"Great room and location. The room is clean and modern. The only downside we felt was that the kitchen lacked appliances and utensils - we only had one frying pan which made it difficult to cook any type of meal (no saucepan, colander etc) and no toaster for bread in the morning. There was also no hairdryer which I would expect in a room."

"Staff was welcoming. Our room was upgraded upon arrival. Very happy. "