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"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "

"A great family runs this place. A very warm welcome and an enjoyable stay"

"This is an amazing hotel with excellent staff. It is a truly english experience. The “dated” aesthetic is not a negative. This is a true old beauty straight out of movies. "

"wexare regular visitors to Carlisle and always stay at the ibis, its central spotless and the staff are fantastic"

"Brilliant will be back again "

"The room was prepared very well and was cleaned to a very high standard. The hotel team from reception, cleaning and catering all performed professionally and were a credit to your company "

"Shannon on reception was exceptional and our room was spotlessly clean anx well serviced. "

"Clean room plenty fresh towels..nice staff..excellent value"

"Friendly reception staff, room very clean and comfortable, good nights sleep"