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"The rooms were clean, but small. Not a lot of room to move around in or open luggage in. Staff was friendly and helpful. The city center was within walking distance and great places to eat as well."

"Breakfast was lovely with plenty of choice. All staff were very friendly making for a relaxing stay. Evening meal was was also very nice ( I had the pie both nights, highly recommended) wine a bit on pricy side but I enjoyed it all the same!"

"Rooms are shabby all round but the curtains were falling of the rods, the windows were in a sad state and the bathtub was awful. My room looked directly onto an alley full of commercial garbage bins and a rooftop bar was directly across from the window. The tv remote had no back and was held together with duct tape."

"The room was a very good size, very clean with coffee and tea provided. Breakfast was very generous and excellent quality, we had an evening meal on our first night which was also very good. Thoroughly recommend a stay here as it’s also very close to Ullswater with its beautiful scenic views. I have dropped one star as the parking outside the hotel is a bit hit and miss as it’s also used for the surrounding pubs and shops. However there is a public car park a short walk over Pooley Bridge. "

"Clean room and clean bathroom and clean hotel "

"Well situated in the middle of every thing,plenty of towels,tea and coffee a plenty"

"Fantastic hotel. Room really spacious with very comfortable bed. "

"Staff are excellent especially Neil on the reception desk. Pub across the road. City centre 10 minute walk. Room excellent too. Breakfast is also excellent aswell. Can't fault this hotel. "

"The rooms are clean the staff are excellent"