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"Our room was lovely with great views and good amenities. But the stay was very much let down by the attitude and lack of communication from the majority of the staff. When checking in I confirmed with the receptionist that we had a table booked in the Galley restaurant for dinner. On arrival in the bar for a pre-dinner drink my husband checked in with the waitress, who showed him our reserved table and told him to go through when we were ready. She did say that the Galley restaurant was shut ‘due to a wake’. There was no evidence of the wake still going on at 6 pm. When we went through to our table we were completely ignored by numerous waiting staff. Eventually my husband went to the bar to ask for another drink. At this point he was told that ‘due to the wake we are not doing table service tonight’. Now why, oh why, did none of the previous staff we had spoken to ever mention this? How long would we have sat there if we hadn’t gone and asked? And why did the long finished wake mean that there was no table service? Purely to make things easier for them at the expense of their customers. The food was nice, but the whole evening was marred by the attitude and lack of awareness of the staff. The duty manager did come and speak to us and comped us a drink, but this should never have been necessary. Also please be aware that reception insist on a physical credit card - we could not pay by phone. Nowhere in advance is this made clear."

"Such a wonderful relaxing hotel Lots of chill out areas. All staff excellent, well mannered and helpful."

"It is perfect location for relax and enjoy the quiet time"

"Friendly staff, a beautiful spa and absolutely stunning views. Thank you for making my birthday stay so special ❤️"

"Wonderful staff very very tired hotel."

"Every single member of staff that we encountered were friendly and welcoming, an absolute credit to the establishment. A beautiful hotel with plenty of charm & character, within a lovely garden setting. Our room was spacious, clean and well stocked with tea/coffee/hot chocolate/biscuits/toilet roll and the bed was super comfy. The three course lunch was delicious, filling & excellent value as was breakfast the next morning. Plenty of selection in the bar too. We would not hesitate to recommend this hotel, we thoroughly enjoyed our overnight stop and will definitely return in the future. "

"Well located close to bus stop for short trip into city centre. Our room was very clean and comfortable and had all we needed. There was plenty of room to bring in our suitcases rather than just an overnight bag. Staff were friendly and helpful with local knowledge. Having a restaurant right there was so convenient at end of a long day. Parking was convenient and everything on one level. Breakfast was a good selection of the usual fare. Would recommend this property."

"Spectacular location and views. Outdated property with strange decor and not many amenities."

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