Find Family Hotels in Burtle

"lovely hotel, great spa facilities & lovely meal. staff all fab . nly issue was the security bold on the room jammed into place when we were int he spa so we couldnt get back into our room and they had to call maintenance. the lady on reception said it happens often. we were in a hurry so it was not great and we began to panic about the time. these should be removed and replaced with ones that cant lock when you leave the room. very scary if you left a young child in there and popped out for 1 minute or had a train to catch etc. aoart from that it was brtilliant - thank you "

"Lovely hotel needs to be refurbished "

"Breakfast was fresh, staff were lovely and we enjoyed the pool."

"Easy and pleasant check in. Hotel very clean and welcoming. Room also clean and comfortable. Staff all very helpful, friendly and polite. Would have liked a bit more gluten free choice. However overall would stay there again. "

"Room 411, executive room with 4 poster bed. The mattress needs upgrading as on the left hand side I felt the springs digging into my back! It was very uncomfortable indeed and I did not sleep very well at all. The reception staff needed to be a bit more cheerful too and needed to play some background music as it appeared very unwelcoming on entry. "

"The staff were excellent from check in to check out, very friendly and helpful. The room was comfortable and well maintained, a very comfortable stay."

"The hotel rooms looked a bit tired and could do with a bit of money spend on them. The staff were friendly. The breakfast was nice"

"The room was comfortable. However, it did not look as though the carpets had been vacuumed in a long time and the bath looked dirty. "

"Never stayed in a hotel before with so many restrictions. Unable to check-in before 3pm, or use any of the leisure facilities until then. Had to pay £50/night for my dog to accompany me when I booked the hotel specifically because it was advertised as dog-friendly. The dinner was poor quality, bread stale, and not worth the price charged."