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"I’ve been coming to this Hotel location in Frankfurt even before it was called Avani for about 4 or 5 years. Once the hotel switched over I personally felt like I was not welcomed there although I stay there at least once a year for four days after my European tours with my band. The energy always cold and dark, not friendly at all for a repeat international customer. I’m not sure if it felt like that because I’m a black American but it was uncomfortable. I continued to come back because of the wellness center and location convenience. The main attraction was the sauna and steam room as well as the fitness center. For the last few years I booked my stay thru Expedia who would always reward me with free breakfast and room upgrades because I do a lot of booking with them, hotels, flights etc…Avani would honor the free breakfast but never the room upgrades and it bothered me to be honest. My recent stay May 2-6 was terrible because I book out at least 6 months in advance and when I got there the wellness center was permanently closed with the exception of fitness room because someone cracked the door going into the well center. I was frustrated and didn’t have the energy to get a refund to go to another hotel with a wellness center. I just decided that I’ll never stay there again. I could list many things wrong with this hotel but I won’t. "

"Good value for the money. Great location with restaurants near by. Staff is very helpful and professional. I recommend this hotel"

"Great location: near main rail road station, but oriented to the Main river, friendly helpful staff, exceptional breakfast in a light filled room."

"very good Hotel, it would be good if there is a possibility to have a room for 3 Persons"

"Unacceptable stay. Bed bugs in the room and cockroaches spotted during the night. Unable to sleep and reported immediately, but no alternative room was available, leaving me stuck in those conditions at 2am. Cleanliness is extremely poor and clearly not being managed to a basic standard. The surrounding area also feels unsafe with visible street disorder and anti-social behaviour, which significantly impacts the stay. Would not return and cannot recommend this property."

"Recently renovated, comfortable hotel less than five minutes from the Hauptbahnhof and about ten minutes from Rômerplatz and Ziel shopping district"

"Very nice stay. Clean hotel and nice staff"

"breakfast items are fresh and tasty although there could be more selections on table."

"**Review for Steigenberger Icon Frankfurter Hof** I recently had the pleasure of staying at the Steigenberger Icon Frankfurter Hof, and I can't recommend it highly enough! From the moment I arrived, the staff made me feel welcome and valued. Their professionalism and attentiveness truly set this hotel apart; they went above and beyond to ensure my stay was enjoyable. The breakfast was another standout feature. The variety and quality of the offerings were exceptional, with something for everyone, from fresh pastries to hearty options. It was the perfect way to start my day before exploring the city. The hotel's location is unbeatable, right in the heart of the city, making it easy to access major attractions, shopping, and dining. I loved being able to step outside and immerse myself in the vibrant atmosphere of Frankfurt. Overall, my experience at the Steigenberger Icon Frankfurter Hof was fantastic. If you're looking for a luxurious stay with amazing staff, delicious breakfast, and a prime location, this is the place to be! Highly recommended!"