Cottages in Canary Islands

"Hotel & staff were amazing!!! Only 1 dissatisfaction is having to wait so long to check in or for any assistance at the front desk reception. Having to stand in line for up to 30 minutes to be checked-in, is in my view unacceptable. Can they not find a better way in which to wait to be seen? Even if it’s a number system, then at least we can SIT & wait rather than STAND for so long. Reception is our 1st experience of the hotel and so doesn’t set a good 1st impression. Trying to gain assistance from reception was always a long wait on the phones or in person waiting in line. That said, my stay was amazing shame about the lack of staff on Reception. "

"Food was delicious. Room was spacious and private. Staff was knowledgeable and always friendly , with the smile. "

"We had an amazing time with our family. The resort feels very safe with plenty of options for children to play and make friends."

"Love it here!"

"Very good "

"Perfect for a short weekend"

"Lovely hotel, the staff were amazing from reception and bar staff to cleaners and gardeners always polite and had a smile. Very helpful and accompanying. Hotel room was very large with super king bed jacuzzi bath we didn’t use but had glass walls into bedroom, that can be covered with sliding panels. Big balcony which we booked as partial sea view we had an amazing sea view AND pool views. The pools were great from paddling and chilling to deep pools. Food was lovely with a good selection."

"Ha sido una sorpresa muy grata. El hotel, aunque es uno de los pioneros en la isla de gran Canaria, se mantiene en un estado magnifico. Los buffets son variado y de una calidad fantástica, con zonas que cocinan pescado y carne al momento. Las habitaciones amplias y confortables. Fuimos con nuestra perrita y son uno de los pocos establecimientos que son pet friendly. Volveremos sin duda."

"Amazing, beautiful, friendliest luxury hotel ever. They are over the top when it comes to service. "