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"Fantastic hotel,could not fault it,great staff,excellent food,superb pool area,would highly recommend"

"Had several stays here now & choose it as it’s in the perfect location for us. We choose the sumsuites section as it has good views over Puerto Rico but is still really handy to get to the bottom to amenities. The balconies are fabulous if like is you spend a lot of time on there, they get the sun from early on, unlike accommodation at the other bottom side of the hill. They are starting to look a little tired in places, such as the fake grass & the fridges, some of the sunbeds, but everything is kept clean & well maintained."

"Lovely stay at Gloria Palace royal, hopefully these words help: - taxi from the airport is around 70€ - breakfast is fantastic, plenty of cooked options and the freshly made omelette was a favourite of ours. - rooms are spacious and overlook the beach, but are starting to look a little dated. - maid comes everyday if you leave the sign on the door and brings 500ml of still and sparkling water. - there is no iron or ironing room…this was the biggest annoyance as we had to then pay for the ironing, so 7€ a dress and 5€ a shirt as example can soon add up. So either take your own iron or be prepared to pay. That said, the ironed clothes was returned in 24 hours (but could take 48)!! - hotel is spotlessly cleaned. - infinity pool is great and has a water dispenser, so take a refillable bottle, it helps! - pool towels are provided free of charge which is a good touch (but expected from a nice hotel) - no shop in the hotel, but a small spar shop is close, otherwise there are some limited vending machines placed around the hotel! - staff are friendly and helpful! - evening entertainment is ok, otherwise Puerto Rico is about 7€ in a taxi. Overall, would recommend but make sure you take an iron!! "

"Great hotel, great staff. Solid price"

"The hotel was very run down, with broken and dirty furniture. The dinner was not a proper buffet, but a very limited à la carte offering. Overall, the property is nowhere near the advertised 4-star standard."

"Pools and seating areas excellent, buffet and restaurants excellent, large rooms"

"Very clean, great pools (not heated in winter). Limited restaurant options outside of the buffet meals. "

"We booked a partial ocean view room and received exactly that. The place was clean, with only a few minor issues, such as a leaking shower cabin and plastic covering on the mattress, which made the nights overheate. Overall, it was excellent value for money. The location was close to the beach and transport links. It was quiet, and the staff were friendly."

"The daily entertainment was very good. Breakfast and food overall at the complex was okay."