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"I liked being greeted by staff like I was an old friend. They sat us comfortably in a cozy lobby area with drinks and warmth. To be honest until we got here I was not liking Italy at all. This hotel and staff was/is all the good stories I have heard about Italy. I liked it so much I changed our trip and extended our stay here in Venice another day. Thank you for letting us see the original side of Italy."

"We booked a family room for our family of 5. Room was clean and they provided enough towels for each one of us. They provided complimentary water and coffee in the room. Water pressure and temperature was perfect. We each were able to take a shower back to back without any loss of heat. The room is slightly dated but they are working on renovation throughout the hotel. My kids enjoyed that it was an original older building with lots of nooks. Breakfast was delicious. Grape variety something for all of my children. Staff was friendly and welcoming. Offered espressos or cappuccinos. Felt like a true bread and breakfast. We would definitely stay again. Elevator was working so we use that to move our luggages up the stairs. "

"My daughter and I stayed here as a home base during 4 days in Venice and we will stay here again whenever we come back! Excellent helpful staff, clean rooms, and a relatively quiet location that was still near many things. A great version of the Italian hotel breakfast with a range of options for whomever might want something savory or sweet or in between."

"The staff are nice and helpful. There are several good Italian restaurants nearby. It’s convenient to take the water bus to everywhere."

"Immaculate room, staff professional and friendly, they were very happy to help with all things Venice and Lido. "

"Best beds. Noisy room, can add double slash windows to avoid "

"Beautiful, spacious room with garden view. "

"The room was clean, and the bed was comfortable. The hotel is in a nice, quiet area, with a moderate walk to nearby attractions. The staff was great, and luggage storage was available, which was very convenient. The AC worked well, and the lobby was lovely. The room itself was fairly average, but overall, I would stay here again."

"The hotel is extremely beautiful and completely spotless. The breakfast was superb with so much choice. Shuttles were on time and with plenty room. The hotel is let down by some of the staff who are not super friendly and we didn’t always feel welcomed. The aircon in our room was also broken. We ordered two coffees to our room and had to pay 24 euros for the pleasure. The pool is only open in summer months. "