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"This hotel was good value for the price and location was excellent. The room did have a musty smell and they only cleaned once during our five night stay. The self service was relatively easy...but i would have appreciated cleaning at least every other day. Location was excellent. Loved the restaurant across the street...we ate there twice...and we could walk to the Michelin Guide Vietnamese which was also excellent. Near shopping and the metro so easy to get to the train station for the airport. The view was of another building and we did have construction early one morning. That being said, comfortable beds, good water pressure in showers. Little space to hang and put away clothes. Also only C type converter plugs fit so it was okay for my Cpap machine but not so good for my hairdryer which kept overheating. Not sure i would stsy again...but it was decent value. "

"Chaotic breakfast service. Staff not allocated to sections , if you ask for something they never come back to you"

"This hotel was in a pretty good location but the hotel itself was super cute and chic, very well maintained and the staff were exceptionally helpful!!! Free coffee was a bonus but as a tourist we were trying to figure things out and make plans and the staff were exceptional! Highly recommend!"

"Everyone at reception was very helpful. Rooms were clean. The beds could’ve been slightly better."

"We arrived at 10.30am, dropped our bags and went out the receptionist was moody with no smile. Came back around 10.30pm where we got given 2 single bed room. We booked a deluxe room as we were celebrating a birthday and we requested this on booking. Not even a happy birthday on arrival. As we were so tired we settled in, only to find a bug on the bed with hairs. We rang up, nothing was done. The receptionist did not listen and in fact hung up the phone. There was no iron, ironing board or slippers. We were told to go downstairs to collect!!! After my husband went down he agreed to change the room however NO LIFT goes there so had to pack everything up and move rooms. The room was bigger but didnt feel deluxe but as were super tired we took this room. I cant believe they did this as we were only there for 2 nights celebrating a birthday. This didnt feel special thanks to this hotel. Also water and coffee is only given on the 1st day. On check out no questions were asked on our stay. I wouldnt stay here again or recommend the hotel. "

"Location was perfect and quiet, easy tram access to the city center of Brussels. Hotel was very clean and food was great. "

"Good location near to transport hubs and lots of nice restaurants and cafe to enjoy. Room was spacious and well equipped. It was quiet and the bed was very comfortable. Less impressed with house keeping and the cleaning of the room. On arrival there were hairs in the shower drain suggesting it had not been cleaned properly. On second day room was not cleaned at all and we had to go to reception. On check out day house keeping were knocking on our door before we were awake. Surely they should know if you have checked out or not."

"It's about 30 min walk from the main square however it's very clean & quiet. Apart from the fire alarm going off during the night however they were getting work done so understandable. A staff member was at our door quickly to confirm all was ok so back to sleep quickly without stress. Any query we made, the staff were friendly and helpful. The area around the hotel has nice shops, lovely places for brunch & a lovely deli to take food/drinks to your room. "

"The Stanhope Brussels by Thon Hotels is an exceptional property. The room was impeccably clean, impressively spacious, and beautifully designed, creating a comfortable and elegant stay. The front desk staff were outstanding—warm, professional, and genuinely welcoming from start to finish. I would highly recommend this hotel to anyone looking for a refined and enjoyable stay in Brussels."