"On arrival, hotel looks beautiful. Lots of free parking. Check in was easy. We booked a family room for 4 people.
The room itself, initially looked nice but on closer inspection wasn’t great; mould specs on curtains, carpet was full of stains, furniture old & worn, complementary gifts; basic & cheap, no reading light or air con (& it was a hot night) only a fan supplied which helped a little. No plugs next to bed & pillows were hard. Bedding clean (ish) & beds comfy (ish). A Wallpaper magazine, was out for show on the dresser dated Dec ‘24. It all looks good but finer details are overlooked & make it like feel budget hotel.
Overall the room could do with modernising & a good clean!
Breakfast was basic; condiments unbranded & a limited selection. Lots of overcooked English buffet food. Dining eating area was dirty; random chips on window sill, carpets need a good hoover. Staff not very welcoming or friendly.
The pool is sold as part of the hotel & your stay. This is very misleading. This is NOT included & is £5 pp each day to use. Facilities were nice & worth £5 but this should be included in the price if you staying at the hotel. I spoke to the receptionist who advised, this is a complaint they receive a lot.
Overall, looks great but really isn’t. I wouldn’t stay here again not would I recommend. It was okay, nothing more.
Room was £144 PLUS the additional £20 for swimming, total of £164.
I’ve stayed in much nicer places for much less.
Disappointing."
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