"This was hands-down the best experience I’ve had in hotel. A bit of background, I became disabled a few years ago, but previously I worked as a chef and also in a hotel. I asked for an accessible room if that was available. At the time I still was pretty unsure about London area, but I imagine it would have been very inaccessible as an older city. That said the staff, and clearly the owners doing the renovations had some accessibility in mind. The staff all learned how to use the ramp that they...