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"This hotel is at Heathrow Terminal 2. The Runway Bar is an excellent place to eat and drink with a fantastic, panoramic view of the entire airport. The hotel is accessed by walking through a multi storey car park from Terminal 2, which is not very elegant. However, it is a LONG walk to Terminal 3. Back through the car park. Along to London Underground (at least 400 yards), Then along from the underground to Elizabeth Line and Heathrow Express smoky 800 yards, then another 400 yards from there to Terminal 3. An athlete could do it in 10 minutes, if they ran. For most humans, with luggage it is at least 20 minutes. It is wrong to describe this as Heathrow Terminal 2 and 3. Terminal 3 can be reached on foot walking nearly a mile."

"The room was very clean, the rooms could use a bit of updating ,however it was still in a great condition that it served us well while we were there.I would go back."

"Amazing location! Literally sleeping next to the Theatre in Piccadilly!!! 😊. We booked the hotel to watch Les Mis which was absolutely incredible if you are thinking about a theatre trip. Easy check in. There was staff there to help with any hiccups. Friendly staff. Clean entrance with a few seats to charge phones etc. There was a really nice gym, not sure if you had to pay extra. Cafe area and more seating and work areas. Heads up, bag storage is £15 per suitcase and early check in £ 40. Room was super clean and very simple. No hairdryers or any frills but that's fine for what we wanted. Check out easy. Beautiful Japanese restaurant opposite called Shoryu . We had a fab time! "

"Very nice room and hotel. Great location next to Kensington Palace, with a lot of dining options within walking distance."

"It was perfect, but a little bit noisy "

"Took a bit of getting used to using an app to open all the doors but otherwise, it was a good stay-close to the tube and restaurants, highly recommend if you need a base while in London! "

"Room was clean. There was await for breakfast table to free. Staff where very helpul."

"Nice Hotel. 2 minutes walk to Big Ben! Staff were very friendly. Rooms are very clean and modern. Only gripe was no view as we had an atrium view but we weren’t in the room long enough to worry. "

"breakfast very good. Bar - no draft beer"