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"Cannot recommend this hotel highly enough, especially ‘The Retreat’ if you’re travelling as adults only. Our pool was generally very quiet and the service poolside was great - the tapas for lunch at Mirador was also a lovely addition, again with great staff and service. The little touches in our room for birthdays and our wedding anniversary was so nice, plus at our evening meals. Thank you again to all of the wonderful staff for making this such a memorable trip! "

"Lovely large apartments with huge balconies. Great place to explore the island from but don't think of it as a resort with entertainment that you will never leave like many larger complexes with all inclusive. Air con in each room individually controlled. Two bathrooms in the 2 bed. Location quiet (can hear the water park but not intrusive even on midnight opening days) about 800m from the beach / restaurants up a steep hill / steps. Pool and bar food were ok, never busy but only used them both once in a week. Kids didn't like the pool, they didn't like the water, but couldn't say why (maybe chlorine?). Lifeguard on duty all day. Didn't get a chance to use the restaurant. Bar food for lunch was nice. Shop onsite was handy. Parking almost onsite/ nearby, only once didn't get a space on a Sunday. I think busy as walking distance to Siam Park, which was really convenient. 1 towel change for 7 night stay, no apartment cleaning. I get the impression this is a managed property service for individual apartment owners but could be wrong. Siam Mall up the road has a big supermarket and nice food hall. Go off peak otherwise tough to get parking. Would go here again for the apartment and location alone."

"The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing."

"Friendly have returned several times for this reason "

"Great hotel for families! Lots to do including kids club, entertainment and live music at night. The shows were phenomenal and all the staff we encountered were fantastic. The food including the a la carte restaurants were good and catered well for our family despite there being a vegetarian and a gluten free member."

"Absolutely brilliant place. 4th visit and will be again next year "

"We arrived late and had already decided to upgrade to Royal Level, which late at night proved a little troublesome. We tried again in the morning and after a small discussion with reception decided to stay in Deluxe Room (which was great) and just upgraded to the RL service which we thought was well worth it. The hotel did not feel overcrowded as there is plenty of space around the 5 pools. The food in the buffet was very good with a very large selection however we did feel the Al a carte in the RL could have been a bit more special as some of the food was very dry from being left under the heat lamps. The sushi was great and the Breeze bar menu very good. Included as part of RL. Loved the B Lounge for a night cap. Entertainment was OK. Holiday rep standard."

"Nice location, quite, fantastic view from our 8th floor (counting from reception) or -2 level (counting from upper car park). Water temperature in main swimming pool to high. "

"Had an amazing experience and stay at the hotel. "